Explore local law and account duties
This page sets the legal position for access, account use, records, and request handling in India. It applies to your profile, the way we store contact and payment records, and the route you use to ask for changes or copies. Access depends on local law and
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is available where local law permits, so we may block a path if the applicable rule changes or if we cannot confirm your details. If you use UPI, Paytm, PhonePe, or Google Pay, we keep the transfer trace with the account record so we can match
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a payment, answer a query, or fix a mismatch. We also keep only the records that a legal duty, dispute, or retention period requires, and we remove or archive the rest when that period ends.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.